Privacy Policy

What you give us: your name, contact details, vehicle information, and anything else you send us when you get in touch, book, or buy.

What we collect automatically: basic technical information about your visit, such as the pages you view and the browser you use.

What we create: records of the work we do for you — bookings, invoices, service history, and correspondence.

To provide what you asked for, take payment, and keep records we are required to keep.

To contact you about your bookings, vehicles, and account.

To improve the service, and — only where you have separately agreed to marketing — to tell you about offers and news. Agreeing to hear about your booking is not agreeing to hear about a sale, and we treat those as two different permissions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties. Mobile information may only be disclosed to the service providers that help operate the messaging program (for example, the SMS provider), solely to deliver the messages requested.

When you opt in we record your mobile number and the consent itself — the date, the time, where it came from, and the exact wording you agreed to. We use that only to send the messages you asked for and to answer you.

Ridgeline Motorworks operates a text-messaging programme for service and account messages. Joining is entirely optional and is never a condition of any purchase.

Service messages — these relate to something you asked us for — an appointment, a vehicle, an account. What you agree to when you join: “I agree to receive automated service text messages from Ridgeline Motorworks about appointment reminders and account updates at the mobile number provided. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time.”

How to opt in: tick the separate, unchecked text-message box on our sign-up form, or when you book a service or start a membership. The box is never ticked for you and the form submits without it. We never add a number on your behalf, and we never collect consent by text.

We do not send promotional or marketing text messages.

For help, reply HELP to any message or contact us on (614) 555-0100.

To stop receiving messages, reply STOP at any time. You will receive one confirmation and nothing further.

Message and data rates may apply — we do not charge for the messages, but your carrier may. Message frequency varies.

Carriers are not liable for delayed or undelivered messages, and delivery is not guaranteed.

We do not sell your personal information.

We share it only with the service providers who help us operate — for example, our payment processor and our messaging provider — and only so far as they need it to do that work.

We may disclose information where the law requires it, or to protect our rights or somebody's safety.

As stated above, mobile phone opt-in and text-messaging consent are never shared with third parties.

This site uses cookies to keep it working and to understand how it is used. You can refuse or delete cookies in your browser; parts of the site may not work as well if you do.

We keep records for as long as we need them for the purpose we collected them, and for as long as the law requires.

We take reasonable steps to protect information, though no system is completely secure.

You can ask us what we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it.

You can opt out of marketing email at any time using the unsubscribe link, and out of text messages by replying STOP.

Service texts and marketing texts are separate. You can leave one and stay on the other — tell us which, or reply STOP to leave both.

This site is not directed at children under 13 and we do not knowingly collect their information.

Where we link to somebody else's site, this policy does not cover what they do. Have a look at theirs.

We may update this policy. The date at the top is when it last changed.

Questions about this policy can go to Ridgeline Motorworks.

1400 Foundry Road Provo, UT 84601

Phone: (614) 555-0100

Email: hello@ridgelinemotorworks.example